Check the Camera Connection

Camera Settings:

• Make sure the auto power setting in the menu is set to OFF.  
• If there is a communication mode set it to 'Normal'.

Checking the Camera Connection:

1. Open Device Manager .. when the camera is turned On it should be identified as Imaging Device and by model. *
2. Launch the software and connect to the camera ... the Device Manager .. should identify the camera as Imaging Device / DCP Connect.
3. After you ''Quit' the software, Imaging device should once again ID the camera by model.

Finding the Device Manager:
Start / My Computer / Right Click / Properties / Hardware / Device Manager



Driver Series

1. Camera Identified by the Consumer Driver:  Home / Imaging Device / EOS 400D
2. Camera Identified by the Factory Service Driver:  Home / Imaging Device / DCP Connect
3. Camera returned to the Consumer Driver:  Home / Imaging Device / EOS 400D

Driver Series:

1. The camera is connected to the PC using the consumer driver.
2. The camera is connected to the Service Adjustment Software.
3. The camera is returned to the consumer driver